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The original item was published from 4/1/2024 2:57:54 PM to 10/2/2024 12:00:01 AM.

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Posted on: April 1, 2024

[ARCHIVED] Coverage Offered by Service Line Warranties of America

Sewer Line Graphic Showing Owner Responsibility from House to Sewer Main

The City of Clinton has partnered with Service Line Warranties of America (SLWA) to offer protection to City homeowners for the water and sewer service lines that connect their homes to the City’s systems. The coverage is voluntary and available at affordable monthly prices. Founded in 2003, SLWA has partnered with nearly 700 leading cities and municipalities in the U.S. to provide repair service plans that offer homeowners peace of mind and convenience.  

Many homeowners do not know that damage to the service lines on their property is their responsibility to repair. In the event of a service line repair emergency, the homeowner is responsible for scheduling the repair and covering the associated cost. As City of Clinton homes age along with the infrastructure serving them, SLWA repair plans provide homeowners with an optional solution so they can be prepared for this type of unexpected repair. 

The SLWA Service Line Warranty Program protects against repairs needed to pipes on homeowners’ property. Repairs to these pipes are not covered by basic homeowners’ insurance or by the City of Clinton. If a customer’s service line needs repair, a simple call to the SLWA 24-hour hotline will dispatch a local, licensed contractor familiar with local code. There are no service fees or deductibles.

This program is voluntary for homeowners, provided at no cost to the City of Clinton and no public funds are used to promote or administer the program. The City Council approved partnering with SLWA in December of 2023.  “Our service plans not only cover the cost of the repair; they also provide homeowners with reputable, local contractors who will do the best possible job,” said Tom Rusin, Global CEO of SLWA parent HomeServe Membership. “We’re thrilled to be partnering with the City of Clinton-IA and look forward to the opportunity to provide City of Clinton-IA homeowners with the assistance they need when faced with a home repair emergency.” 

SLWA has been recognized as the nation's largest and most trusted source of utility line plans endorsed by the National League of Cities. The company is committed to delivering an excellent customer service experience and maintaining an A+ accredited rating with the Better Business Bureau. For questions about this service, or to enroll, please contact SLWA at 866-922-9006 or visit www.slwofa.com.  

About Service Line Warranties of America 

Service Line Warranties of America (SLWA) is part of HomeServe USA Corp (HomeServe), a leading provider of home repair solutions serving over 4.5 million customers across the US and Canada. Founded in 2003, SLWA is the trusted source of utility line protection programs endorsed by the National League of Cities. Together with HomeServe, SLWA is dedicated to supplying best-in-class repair plans and delivering superior customer service to consumers through over 1,000 leading city, municipal and utility partners.  

MEDIA CONTACT:  

Myles Meehan 
HomeServe USA 
Claire Deneen 
Hill+Knowlton Strategies for HomeServe USA 
Phone: 203-356-4259    
Email: Myles.Meehan@homeserveusa.com
Phone: 312-255-3134 
Email: homeserve@hkstrategies.com

 

Press Release on Coverage Offered by SLWA
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